The shift to digital provides opportunities to communicate with citizens in new ways.
While providing opportunities it also brings challenges – especially when it comes to IT systems and processes. Our digital team has a strong record of supporting clients to make sense of their environments and enable digital transformation.
Cordelta delivers engagements using the philosophies embodied in the service design and delivery processes of the Digital Transformation Agency’s Digital Service Standard. This approach supports the delivery of simple, clear and fast government services in a user-centred way, while maintaining alignment with client project management and investment frameworks.
The key assurance we offer of our ability to ensure compliance with the Standard is our recruitment philosophy: we only hire people that have a combination of successful delivery experience, a passion for helping clients succeed, and a demonstrated track record of adapting to challenges. Our people are selected for their abilities to engage with both business and technical stakeholders and to deliver technology-enabled business change.
Cordelta applies the principles of collaboration and iterative evolution in working with executives, stakeholders, users and development teams. We support our clients to assess and adapt policies, practices, and competencies so they can operate more dynamically. This includes considering barriers that may impede government digital transformation, such as assumptions, legacy control approaches and infrastructure.
Our capabilities include:
Agile Coaching / Application Development / Interface Design / Service Design / User Experience / Website Development